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Given my recent customer service experience with Bank of Queensland, I thought it important to publish their Customer Relations Group’s direct number. The bank will not allow you to cold call directly in to this group should you wish to make a complaint. The number is online, but is very hard to find (it is embedded in a PDF on the BoQ site).
To call the Bank of Queensland Complaint / Customer Relations Group – (07) 3212 3206
The Bank of Queensland by Troy Kelly, unless otherwise expressly stated, is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License.
