Comments on: Lacie admits to not truly supporting AFP http://troykelly.com/2009/04/15/lacie-drives-dont-support-afp/ Why are you here.. really? Thu, 20 Oct 2011 05:11:59 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Troy Kelly http://troykelly.com/2009/04/15/lacie-drives-dont-support-afp/#comment-38 Troy Kelly Tue, 13 Sep 2011 05:46:53 +0000 http://troykelly.com/?p=464#comment-38 No emorine. Lacie have made no effort to resolve the AFP issues. And they have now taken the stance that because the AFP issue is "known" anybody buying their devices, then complaining about the problem get's told "tough" The best advice I can give.. stay well away from Lacie. No emorine.

Lacie have made no effort to resolve the AFP issues. And they have now taken the stance that because the AFP issue is “known” anybody buying their devices, then complaining about the problem get’s told “tough”

The best advice I can give.. stay well away from Lacie.

]]> By: emorine http://troykelly.com/2009/04/15/lacie-drives-dont-support-afp/#comment-37 emorine Mon, 12 Sep 2011 12:46:09 +0000 http://troykelly.com/?p=464#comment-37 After a similarly bad experience with afp connexion using a Iomega StorCenter pro 150d2, I was about to buy a LaCie2 big drive for my lab. Hopefully, I read this message before ! Well we are now in 2011 and the message was posted in 2009. I am thus wondering whether this afp connexion issue has been solved since then? Thanks for your answers, After a similarly bad experience with afp connexion using a Iomega StorCenter pro 150d2, I was about to buy a LaCie2 big drive for my lab.
Hopefully, I read this message before !
Well we are now in 2011 and the message was posted in 2009. I am thus wondering whether this afp connexion issue has been solved since then?
Thanks for your answers,

]]> By: Troy http://troykelly.com/2009/04/15/lacie-drives-dont-support-afp/#comment-36 Troy Fri, 21 Aug 2009 09:52:04 +0000 http://troykelly.com/?p=464#comment-36 given the stance that Lacie has taken with us (we have several of their drives on client sites that we have constant problems with) I would suggest that legal action is the only sort of response that Lacie will understand. Small claims (and much of the legal system) is all about what a "reasonable person" would expect or do. Now, IANYL, but - for the relatively small cost of going through the small claims process, I think you stand a good chance of recovering the costs associated with the drive and data recovery. I would take with you supporting evidence that these drive issues are known not just to the wider internet community but Lacie themselves, and they have chosen to take NO action whatsoever, and what's worse - they are knowingly continuing to sell their product with known defects. They will potentially argue that it's a relatively small percentage of their overall hardware that experiences the problem. But, given how easy it is to reproduce these critical faults which essentially write off the drives - I am sure there are many people out there who are experiencing the same problem. given the stance that Lacie has taken with us (we have several of their drives on client sites that we have constant problems with) I would suggest that legal action is the only sort of response that Lacie will understand. Small claims (and much of the legal system) is all about what a “reasonable person” would expect or do. Now, IANYL, but – for the relatively small cost of going through the small claims process, I think you stand a good chance of recovering the costs associated with the drive and data recovery.
I would take with you supporting evidence that these drive issues are known not just to the wider internet community but Lacie themselves, and they have chosen to take NO action whatsoever, and what’s worse – they are knowingly continuing to sell their product with known defects.
They will potentially argue that it’s a relatively small percentage of their overall hardware that experiences the problem. But, given how easy it is to reproduce these critical faults which essentially write off the drives – I am sure there are many people out there who are experiencing the same problem.

]]> By: JohnHs http://troykelly.com/2009/04/15/lacie-drives-dont-support-afp/#comment-35 JohnHs Mon, 06 Jul 2009 13:40:32 +0000 http://troykelly.com/?p=464#comment-35 My Lacie 2Big hard drive died on me after being used on a mixed mac and pc network. It was 10 months old. Lacie told me if I returned it to them they could guarantee the data would be safe, so advised me to send it to a professional data recovery place. I did this and Lacie told me I'd violated my warrenty terms by doing this. I'm planning on taking them to small claims. Any advice would be appreciated. My Lacie 2Big hard drive died on me after being used on a mixed mac and pc network. It was 10 months old. Lacie told me if I returned it to them they could guarantee the data would be safe, so advised me to send it to a professional data recovery place. I did this and Lacie told me I’d violated my warrenty terms by doing this. I’m planning on taking them to small claims. Any advice would be appreciated.

]]> By: Troy http://troykelly.com/2009/04/15/lacie-drives-dont-support-afp/#comment-34 Troy Fri, 15 May 2009 22:44:30 +0000 http://troykelly.com/?p=464#comment-34 It has now been over a month, and Lacie have still made no effort whatsoever to resolve the issue. They have also not advised their resellers and partners that there is a serious bug with the product, nor have that adjusted their online marketing for it. The are still misrepresenting their support for AFP, and that is going to be the crux of my complaint with the Office of Fair Trade. It has now been over a month, and Lacie have still made no effort whatsoever to resolve the issue.
They have also not advised their resellers and partners that there is a serious bug with the product, nor have that adjusted their online marketing for it.
The are still misrepresenting their support for AFP, and that is going to be the crux of my complaint with the Office of Fair Trade.

]]> By: georges http://troykelly.com/2009/04/15/lacie-drives-dont-support-afp/#comment-33 georges Thu, 23 Apr 2009 03:55:32 +0000 http://troykelly.com/?p=464#comment-33 Wow, just ran into that problem on my 2Big 1T Network *and* 1T Ethernet disk mini today. FTP workaround worked like a charm. It sucks, but at least I was able to recover the data. Thanks so much for the tip. Wow, just ran into that problem on my 2Big 1T Network *and* 1T Ethernet disk mini today. FTP workaround worked like a charm. It sucks, but at least I was able to recover the data. Thanks so much for the tip.

]]>